How Secure is Kinnekt Business VoIP?

Overseas calling

All fraud attempts start with hackers probing for specific types of account vulnerability, such as use of default passwords on known devices, no firewall filtering on SIP peering / trunking, unprotected access to port 80. Once identified the hackers goal is to route calls via the compromised account to globally unstable destinations like Afghanistan, Somalia, Syria.

This is serious business and there is no shortage of disputes between stunned customers and tier one carriers stubbornly clinging to their strict terms and conditions.

Always ensure strong passwords, port 80 is securely locked down and finally implement firewall rules limiting access to your SIP Ports (5060, 5061, 50600) to our Kinnekt CloudPBX.

What should you do to prevent unauthorised account access?

1. Use a Kinnekt Layer2 Voice Connection instead of a basic internet connection.

2. Keeping password and account details in secure locations and updating passwords regularly

3. Using a Business Grade Router/Firewall to prevent external attacks on your network

What happens after we have blocked your account?

If we detect fraudulent activity on your account, we will automatically block international calling on your account as soon as the first call has ended. This is to minimise unauthorised international calls.

• We will notify you by email of the international toll block on your account
• Immediately the account will have been prevented from making overseas calls. As soon as you have reset the password, or hardened your firewall, we will re-enable the account to allow overseas calling.

COMM SPEC Pty Ltd can offer you a secure Business Grade Solution, please contact us if you do need to discuss your requirements.

Occasionally staff will in error misdial the leading prefix, which our systems identify as potential threat (e.g. Somalia is +252). We are generally quick to identify misdialled prefixes and after speaking directly with account holders will quickly unblock the account. Most customers are happy to put up with this minor inconvenience for the comfort of knowing we are actively monitoring call fraud attempts.